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Our Policies

Simple, Clear & Transparent

We believe that clear policies create trust. Learn how Man Power Station handles bookings, privacy, worker replacement and customer responsibilities.

Terms & Conditions

Rules governing the use of our services

Legal Review Pending

The final terms and conditions will be published after appropriate legal review. This ensures that households and workers receive accurate information about their rights and responsibilities.

What this page needs to state

The relationship between the household, worker and Man Power Station
What the platform is responsible for and what it is not
Booking confirmation and when a contract is formed
Payment obligations and applicable conditions
Grounds for suspending a household or worker account
How disputes are handled and applicable jurisdiction

Privacy Policy

Your information and privacy matter to us

Legal Review Pending

Man Power Station may handle sensitive information during worker and household verification. The final privacy policy will explain how such information is collected, stored, accessed and managed.

What this page needs to state

What information is collected from households and workers
How NID numbers and verification documents are stored
How long address and verification records are retained
Who inside the company can access verification information
What information is publicly visible on a worker profile
Third parties involved in verification or payment processing
How someone can request correction of their information
How someone can request deletion where applicable

Replacement Policy

Worker replacement and placement support

Pending Confirmation

Replacement conditions will be published once the applicable service terms are confirmed. Customers will be able to understand the replacement process, eligibility and applicable charges clearly.

What this page needs to state

How long the replacement window runs from the worker's first day
Whether replacement applies once per booking or more than once
Which situations qualify for replacement
Which situations do not qualify
Any charge associated with replacement
What happens to money already paid when a placement ends early
How long a replacement normally takes to arrange

Replacement guarantee

If Man Power Station offers a replacement guarantee, the applicable conditions should be clearly communicated to customers across the website.

Have questions about our policies?

Our support team is here to help you understand our services, policies and procedures.

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